These Terms and Conditions govern your access to and use of the 96cvip platform, including all casino games, sports betting markets, account management, deposit and withdrawal services, and promotional offers available to players in Bangladesh. Please read them carefully before registering or placing any bet.
A summary of the most important obligations and rights under the 96cvip Terms and Conditions. The full legal text follows below.
You must be at least 18 years of age to register and use the 96cvip platform. By creating an account you confirm that you meet this minimum age requirement and that online gaming is permitted in your jurisdiction.
Each individual player is permitted to hold only one registered account on the 96cvip platform. Creating duplicate or multiple accounts is a material breach of these Terms and may result in account suspension and balance forfeiture.
All promotional bonuses, free bets, and deposit match offers are subject to wagering requirements and specific conditions. Attempting to abuse promotional structures may result in the forfeiture of bonus funds and associated winnings.
All deposits and withdrawals on the 96cvip platform are processed in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, and Upay. Players are responsible for ensuring the accuracy of wallet numbers provided for withdrawals.
You are responsible for maintaining the confidentiality of your login credentials. 96cvip will never ask for your password via any communication channel. Notify support immediately if you suspect unauthorised access to your account.
96cvip is committed to responsible gaming. Players may request deposit limits, session reminders, or self-exclusion at any time by contacting support. The platform will action all responsible gaming requests without delay.
Last Updated: 1 July 2026 | Effective Date: 1 July 2026 | Version 1.0
These Terms and Conditions (the "Agreement") constitute a legally binding contract between you (the "Player" or "User") and 96cvip (the "Platform", "we", "us", or "our"), the operator of the online casino and sports betting website accessible at https://96cvip.club. By accessing or using the 96cvip platform in any manner — including registering an account, depositing funds, placing bets, playing casino games, or claiming a promotional offer — you unconditionally accept and agree to be bound by this Agreement in its entirety.
If you do not agree with any part of these Terms and Conditions, you must immediately discontinue your use of the 96cvip platform and, if applicable, close your account by contacting customer support.
This Agreement should be read alongside the 96cvip Privacy Policy and the Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall terms governing your use of the platform.
To register and maintain an account on the 96cvip platform, you must satisfy all of the following eligibility requirements at all times:
96cvip reserves the right to request documentary proof of age or identity at any time. Failure to provide satisfactory verification within a reasonable period may result in account suspension and the withholding of pending withdrawals pending resolution.
To access the full range of services offered by 96cvip, you must complete the registration process by providing accurate, current, and complete information as prompted on the registration form. You agree to maintain and promptly update your account information to keep it accurate and current throughout the lifetime of your account.
Each individual player is permitted to hold only one active account on the 96cvip platform. Opening, or attempting to open, more than one account — whether under the same or different names, addresses, email addresses, payment methods, device identifiers, or IP addresses — is a material breach of this Agreement. 96cvip reserves the right to close all duplicate accounts, void any associated bets or casino rounds, and forfeit any balances held in duplicate accounts.
You are solely responsible for maintaining the confidentiality of your username and password. You must not disclose your login credentials to any third party or permit any other person to access the platform using your account. All activity conducted under your account credentials will be attributed to you and you will be held responsible accordingly. If you believe your account has been accessed without your authorisation, you must notify 96cvip customer support immediately at [email protected].
96cvip operates a know-your-customer (KYC) verification process. We may request copies of government-issued identification, proof of address, or proof of ownership of the payment method used for deposits. Verification is typically required before a player's first withdrawal and may be requested at any subsequent point. Accounts that remain unverified beyond a reasonable deadline may be suspended until verification is completed satisfactorily.
The 96cvip platform accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT) via the following mobile financial services: bKash, Nagad, Rocket, and Upay. No other payment methods are currently supported. 96cvip does not accept cash deposits under any circumstances.
The minimum deposit amount is ৳100. There is no general maximum single deposit limit; however, 96cvip reserves the right to impose account-level deposit limits at its sole discretion, including for responsible gaming purposes. Players may also voluntarily set deposit limits through the responsible gaming tools available on the platform or by contacting customer support.
Withdrawal requests are typically processed within 15 minutes of approval during normal operating hours (Bangladesh Standard Time, UTC+6). 96cvip reserves the right to delay a withdrawal request for the purpose of completing account verification, conducting fraud checks, or investigating a potential breach of these Terms. The minimum withdrawal amount is ৳200. Withdrawals will only be processed to a payment method registered in the same name as the 96cvip account.
You are solely responsible for the accuracy of the mobile wallet number or payment account details you provide when requesting a withdrawal. 96cvip will not be liable for funds transferred to an incorrect wallet number provided by you. If an error is identified before processing, please contact support immediately.
An account that has had no login activity for a continuous period of twelve (12) months is considered dormant. 96cvip reserves the right to apply a monthly inactivity administration fee of ৳50 to dormant account balances, once the balance reaches a threshold that makes such a fee applicable. Players will be notified by available contact means before fees commence.
All bonuses, free bets, deposit matches, cashback offers, and other promotional incentives offered by 96cvip are subject to specific terms attached to each individual promotion. In the absence of promotion-specific terms, the following general bonus conditions apply.
Unless stated otherwise, bonus funds must be wagered a minimum of twenty-five times (25x) the combined value of the deposit and bonus before any withdrawal of bonus-derived funds or winnings is permitted. Bets placed on certain game types (including but not limited to baccarat, roulette outside numbers, and low-margin sports markets) may contribute at a reduced rate towards wagering requirements. Full contribution rates are published on the relevant promotion page.
Bonus funds that are not wagered within the specified validity period (typically 7 days from issue, unless stated otherwise on the promotion) will be automatically removed from the player's account without prior notice.
96cvip reserves the right to withhold, void, or reclaim any bonus, associated winnings, or credited promotional funds if it has reasonable grounds to believe that a player has abused or attempted to abuse a promotional offer. Indicators of promotional abuse include but are not limited to: low-risk betting strategies designed to convert bonus funds with minimal risk exposure, coordinated wagering with other accounts, and use of multiple accounts to claim the same promotion more than once.
All sports bets placed on the 96cvip platform are subject to acceptance at the platform's sole discretion. 96cvip reserves the right to refuse, limit, or void any bet without prior notice, including where the offered odds are clearly displayed in error or where suspicious wagering patterns are detected.
Live in-play betting markets on cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers matches), football, kabaddi, and other sports are subject to real-time odds fluctuations. Bets accepted during a temporary suspension of in-play markets will be settled at the odds at which the bet was confirmed in the system, not necessarily the last displayed odds. 96cvip is not liable for communication delays that affect the timing of in-play bet placement.
If a sporting event is cancelled, postponed, or abandoned before completion, 96cvip reserves the right to void all unsettled bets on that event and return stakes to the relevant player accounts. Specific settlement rules for partial completion of events (e.g., rain-affected cricket matches) are governed by the sport-specific rules published on the sportsbook section of the platform.
In the event of a dispute regarding bet settlement, the player must notify 96cvip customer support within 72 hours of the relevant event's conclusion. Disputes raised after this window may not be eligible for review. The decision of 96cvip's trading team on all settlement matters is final.
All casino games available on the 96cvip platform — including live dealer tables (baccarat, roulette, blackjack, Teen Patti, Andar Bahar, dragon tiger), slot machines, crash games (including Aviator by Spribe), and table game variants — are provided by third-party game studios including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, Ezugi, NetEnt, Microgaming, Habanero, and Spribe. Each game is governed by its own embedded rules accessible within the game interface.
Malfunctions of any game software, including disconnections, freeze events, or display errors, void all associated game rounds. Stakes for voided rounds will be returned to the player's account balance. 96cvip is not liable for losses arising from technical failures attributable to a player's own device, internet connection, or mobile network provider.
The theoretical return-to-player (RTP) percentages for all games are set by the respective game studios and are certified by the studios' independent testing laboratories. 96cvip does not alter game RTP values.
The following actions and behaviours are strictly prohibited on the 96cvip platform. Engaging in prohibited conduct may result in immediate account suspension, balance forfeiture, and permanent ban:
96cvip reserves the right to suspend or terminate any player account at any time, with or without prior notice, where:
Upon termination of an account for cause, 96cvip reserves the right to forfeit any bonus balances and associated winnings. Any real-money balance remaining after the deduction of amounts owed to the platform will be returned to the player via the primary payment method on record, subject to completed identity verification.
Players who wish to voluntarily close their account may do so at any time by contacting customer support at [email protected]. Account closure requests will be processed within five (5) business days.
All content on the 96cvip platform — including but not limited to the website design, brand name, logo, graphics, game interfaces, text, data, and software — is the property of 96cvip or its licensed partners and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercialise any content from the 96cvip platform without prior written permission.
To the fullest extent permitted by applicable law, 96cvip and its officers, directors, employees, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:
Nothing in this clause shall operate to limit 96cvip's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
96cvip collects and processes personal data in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. By registering an account, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy. You have the right to access, rectify, or request deletion of your personal data by contacting [email protected].
96cvip is committed to promoting safe and responsible gaming practices. The platform offers a range of responsible gaming tools including deposit limits, session time reminders, cool-off periods, and self-exclusion. Detailed information on these tools, as well as guidance for players who may be experiencing difficulty with their gaming behaviour, is available on the Responsible Gaming page. Players are encouraged to use these tools proactively. The 96cvip support team is available around the clock and trained to assist with responsible gaming requests without judgment.
If you believe you may have a gambling problem, or if someone you know may be affected, please visit the Responsible Gaming page and contact our support team immediately at [email protected].
96cvip reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, we will endeavour to provide reasonable notice to registered players via the contact details held on their account. The current version of the Terms and Conditions, including the effective date, is always available on this page. Your continued use of the 96cvip platform following notification of any changes constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the platform and request account closure.
These Terms and Conditions are governed by and construed in accordance with applicable law. In the event of a dispute arising from or in connection with these Terms or your use of the 96cvip platform, we encourage you to contact our customer support team in the first instance to seek an amicable resolution. 96cvip commits to responding to all formally submitted complaints within five (5) business days.
Where a dispute cannot be resolved through direct negotiation, it may be referred to an independent arbitration process. The arbitrator's decision shall be final and binding on both parties. Nothing in this clause shall prevent either party from seeking urgent injunctive relief from a competent court where necessary to prevent irreparable harm.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 96cvip customer support team. Our support team is available 24 hours a day, 7 days a week.
Email: [email protected] (plain text — not a clickable link)
When contacting support regarding a formal complaint or dispute, please include your account username, a description of the issue, and any relevant transaction reference numbers to assist us in handling your query efficiently.
If anything in these Terms and Conditions is unclear, our support team is available around the clock. You can also browse our FAQ for quick answers, or visit the 96cvip Casino lobby to get started.